In a post on X Wednesday night, Verizon promised it would “make this right,” and followed up Thursday morning with some specific information: “To help provide some relief to those affected, we will ...

Verizon is offering a credit after more than a million customers were without service during a seven-hour outage that ended late Jan. 14.

We may earn a commission when you click links to retailers and purchase goods. More info. Verizon went through a major management shakeup in recent weeks as the company continues to see struggles on ...

Verizon will give customers a $20 credit after a major outage on Jan. 14, 2026, impacted more than 1 million customers. Here's how to claim it.