We’ve been wondering what goes on inside the minds of animals since antiquity. Dr. Doolittle’s talent was far from novel when it was first published in 1920; Greco-Roman literature is lousy with ...

Are you intrigued by the fascinating realm of human-computer interaction? Perhaps, you’ve found yourself wondering how technologies like Siri or Alexa understand your speech and respond almost like a ...

How to Know if a Natural Language IVR Is Worth the Cost Your email has been sent Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's ...