It is a scientific fact that we have more vivid memories of negative or painful experiences than positive ones, making it more likely that those experiences will shape our future decision making. That ...

Discover why the "bad portions" of the user journey are the ones that tend to be remembered, and what to do about it. Picture this: You’re sitting on a train to see a friend of yours you haven’t seen ...

Despite our baked-in negativity bias, we still have the power to choose our perspective and to act instead of react. After speaking on a panel with another colleague, I was impressed with her ...

The human brain may have evolved, but it still carries several of its past mechanisms to this day. One of these mechanisms, called negativity bias, can cause mental struggles if not dealt with.

Have you ever noticed how one critical comment sticks with you more than ten genuine compliments could? Or how a single moment of frustration with your partner lingers longer than an entire day of ...