Nice NICE recently announced that Maxicare, a leading Health Maintenance Organization in the Philippines, has significantly enhanced its contact center operations by fully leveraging NICE Workforce ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been recognized as the market share leader in Workforce Management (WFM) for the 12 th consecutive year based on seats ...

NICE WFM sets new industry standard for forecasting accuracy in a blended environment of synchronous and asynchronous digital channels HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) today ...

NICE (Nasdaq: NICE) today announced Total Administrative Services Corporation (TASC), one of the largest third-party employee healthcare administrators in the United States, has selected NICE Nexidia ...

HOBOKEN, N.J.--(BUSINESS WIRE)--The massive increase in digital channel adoption has added significant complexity to workforce management forecasting and scheduling. To help organizations address this ...

NICE Systems today launched Employee Engagement Manager, a new workforce management capability that allows employees and managers to control scheduling in real time based on actual demand. The ...

Latest NICE WFM release advances True-To-Interval (TTI) capabilities, enabling organizations to fuse front and back office CX operations Hoboken, N.J., May 30, 2024 – NICE (Nasdaq: NICE) today ...

Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling HOBOKEN, N.J., January 19, 2023--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced ...

NICE has added workforce management (WFM) capabilities that enable organizations to manage their front- and back-office workstreams. NICE's new Inventory Insights capability, coupled with ...

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