The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

HP has used its “Dynamic Security” firmware updates to “create a monopoly” of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims. The lawsuit, which is seeking ...

A problem for people who use inkjet printers is that the price of genuine ink is too high, and many people use third-party ink to reduce costs. A lawsuit has been filed (PDF file) seeking invalidation ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the ...

A new report from Dutch technology site PCM recently reported that HP is now blocking non-HP branded ink cartridges though the printer firmware. Last week it was discovered that a number of HP ...

is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. Amazon’s No. 1 bestselling printer is the ...