Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to ensure the safety of their employees and community. But work still needs to be done. Sales ...

The move to online CRM solutions has been good news for small businesses, where IT resources are limited and time is valuable. New web-based platforms are making it easier than ever to do your ...

Two years ago, John Ounjian, senior vice president and CIO at Blue Cross and Blue Shield (BCBS) of Minnesota, managed to convince General Mills Inc., an $8 billion consumer goods giant, to join his ...

Extensive academic research shows that the majority of mergers fail to increase shareholder value, often because the integration of acquired business units takes longer than anyone planned. So the ...

Imagine waking up one day and realizing your entire brokerage platform has been hacked. Client data? Gone. Trust? Broken. That’s the nightmare no broker wants. Having even one small loophole in your ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

People frequently ask me what’s next in CRM. I have a lot of knowledge because I attend a lot of vendor briefings, so it’s a fair question, but my understanding is highly imperfect because what’s next ...

Our client is seeking a confident and tech-savvy (CRM system – HubSpot) Training & Support Expert/Administrator to take ownership of their CRM environment and ensure smooth system operation, strong ...