Cruise Planners/American Express, the largest home-based travel agent franchise, has launched eREZSM, the company's first web-based customer relations management program that allows agents to organize ...

In the digital age, email clients play a crucial role in initiating and maintaining connections with various people, especially in the corporate setting. Many communicate via email since it is a fast, ...

Managing your schedule and booking clients can take up a lot of time that you could otherwise spend serving those clients, or eating lunch. We examined three online booking services that make it easy ...

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Cruise Planners/American Express added eConnect, a booking engine, to its online client-management and reservations tool, eREZ. Accessible to Cruise Planners franchisees from any computer, eConnect ...