TUSTIN, Calif., March 21, 2023 (GLOBE NEWSWIRE) -- Nogin (NOGN) (Nasdaq: NOGN), a leading provider of innovative Commerce-as-a-Service (“CaaS”) technology and services, today announced HeartBrand Beef ...

The online landscape is undergoing a paradigm shift orchestrated by the transformative power of Artificial Intelligence (AI). Imagine entering a virtual world where every interaction is personalized, ...

The customer experience now encompasses the physical and digital environments interchangeably, but many brands' online and offline customer experience (CX) strategies operate in silos, leading to ...

The software company NICE launched Enlighten AI to improve customer service and clients' efficiency. Enlighten AI decreases the workload for representatives and enhances customer interactions. This ...

In today’s competitive printing industry, customer retention usually comes down to a great customer experience. High quality printing is simply the standard now, not a differentiator, and competing on ...

CLEARWATER, FL / ACCESSWIRE / July 27, 2023 / Upexi Inc. (NASDAQ:UPXI) (the "Company" or "Upexi"), a multi-faceted Amazon and Direct-to-Consumer brand owner and innovator in aggregation, today ...

Customers may see them as cool new technologies that offer different views of products and shopping carts. But retailers are seeing Rich Internet Applications (RIAs) as a way to improve the online ...

With customer loyalty as volatile as the market itself, even the smallest oversight in CX can trigger a significant shift in consumer sentiment. As the year comes to a close, 2023 is shaping up to be ...

By Amanda AKUSHIE Customer experience is still widely misunderstood in many organizations. It is often treated as a frontline issue, something to be managed through customer service training, ...

IntelliResponse Systems, a leading provider of multi-channel virtual agent software solutions that drive profitable online conversations, announced today that it will be hosting a free webinar on June ...