The sender or receiver of a missing UPS package can open a claim with the company for a full refund at the UPS claims site.

You can track any UPS order directly on the UPS website and find out exactly when your package will arrive.

The relentless rise of online shopping is causing major changes in how companies like UPS get packages delivered to doorsteps. More consumers are using smartphone apps to buy everyday goods from ...

The chaos has become especially apparent for UPS customers like DeThomas. The service has left customers' US-bound packages ...

Shipping rates are going up faster than they have in nearly a decade, increasing pressure on merchants to raise prices or find other ways to offset higher costs. FedEx Corp. on Monday said shipping ...

UPS Inc. reported record fourth-quarter revenue as demand for package delivery soared amid the coronavirus pandemic, the company announced Feb. 2. The Atlanta-based delivery giant said holiday package ...

Since Trump ended a decades-old tariff policy known as de minimis, American consumers are getting hit with surprise import ...

UPS and other shippers are having to gather additional customs information to clear some international shipments. They don't always succeed.

In October 2020, Simmons University announced an unusual deal. It would offer undergraduate degrees online with the help of the prominent online-program manager 2U. The attention on online ...

An Allegan man shares a warning after being charged $183 in tariff fees after an eBay order said free shipping.

Online retailer Shopbop is bringing its fashion know-how to Dallas — and this time it’s with a physical store. The company, which is part of e-commerce giant Amazon, plans to do a pop-up store at the ...