As customer experience (CX) leaders, we can spend 8-to-10 hours a day in online meetings, often speaking for the majority of that time. This can take a toll on our voices, a problem that many of us in ...

There are some gifted musicians who can pick up the most complicated music by ear alone, and there are others who need a little help. That’s where vocal coach Abhishek Vijay comes in. He goes by ...