There are a handful of leading commercial toolmakers to help IT detect and respond to system outages and application failures, commonly referred to as "incident management and response," including ...

GLPi is an open-source IT service management tool with a free plan, as well as cloud and on-premise options for businesses. GLPi’s Network Cloud package, in particular, will be a good fit for IT teams ...

While many proprietary project management tools are available on the market, open-source project management software provides an alternative for those who prefer to use free, customizable and ...

For every yin, there’s a yang; for every action, a reaction; and for every piece of proprietary software, there’s an open source alternative. Or something like that. There are potential downsides to ...

Free and open software have transformed the tech industry. But we still have a lot to work out to make them healthy, equitable enterprises. When Xerox donated a new laser printer to the MIT Artificial ...