AI-in-the-Flow is a term I use to describe a shift in how AI is embedded into enterprise operations. Rather than operating as ...

As AI adoption accelerates across financial services, Indian wealth managers are increasingly viewing the technology less as a distant disruption and more as an immediate operating lever. In a recent ...

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

Cutting SaaS licenses may save money fast, but without clear ownership and process, you’ll just trade spend for chaos.

St, Louis-based Ascension reported an operating loss of $52.6 million (-0.9% margin) for the three months ending Dec. 31, 2025, a more than $91 million improvement on the $143 million operating loss ( ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...