Most companies are not short on data. They are short on decision-grade insight. Dashboards often describe what happened, but ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

Real AI wins don’t come from flashy agents — they come from turning expert judgment into systems that make faster, safer decisions.

If emotion functions as an operating system of silicon-based life, its implications extend far beyond robots. It defines not a feature category, but a new computing paradigm: any device that senses, ...

Karcic AI-Native HR OS delivers operating leverage by deflecting routine HR questions: benefits/policy Q&A, escalating nuanced matters to HR for final judgment. Founders need operating leverage. We ...

Strong top-line and bottom-line growth came from both higher pricing power and lower costs and expenses. Its Smart Industrial operating model adds value to customers with data and software ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

St, Louis-based Ascension reported an operating loss of $52.6 million (-0.9% margin) for the three months ending Dec. 31, 2025, a more than $91 million improvement on the $143 million operating loss ( ...