Welcome to my first post in this column dedicated to presenting big ideas by bold thinkers that help us imagine organizational change in new ways. If you want to produce change in the world and wonder ...

This post is Part 3 of a series. In Part 2: To meet the challenges of this moment and combat the dangerous paradox in the helping professions, we need to push for more healing-centered systems change.

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

From hiring to product development, the frameworks we construct for team communication and decision-making do not merely reflect our desires, they encode our values. Organizational process design is ...