Growing advancement in technology over past few decades has undoubtedly proved to be boon for all of us. It goes without saying that it has definitely made our day to day work very simply. Gone are ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

One of the most popular movements afoot in outsourcing is for technology vendors to outsource their first-level support, often to firms that are offshore (India is one of the most popular destinations ...

LAWRENCEVILLE, Ga.--(BUSINESS WIRE)--Source Support Services (Source), a provider of outsourced technical product support services for original equipment manufacturers, and Capitala Group (Capitala), ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Technical Support Outsourcing Market 2016-2020" report to their offering. The global technical support ...

I have decided to go out on a limb and name and shame. I have been a long time Astaro and now Sophos customer of the Astaro/UTM line of appliances. When the hardware and software was handled by Astaro ...

CHARLOTTE, N.C., Jan. 07, 2020 (GLOBE NEWSWIRE) -- Capitala Group (“Capitala”), a provider of capital to lower middle market companies, is pleased to announce its recent growth strategy investment in ...

Just because you're a tech company steeped in a proud history of innovation doesn't mean you have to treat technical support as a do-it-yourself venture. Gone are the days when tech support meant ...

TAMPA, Fla., Oct. 25, 2017 /PRNewswire/ -- According to Black Book™ user results, health information system vendors not offering clinically-based EHR tech support either internally or through a ...