At Becker’s 12th Annual CEO + CFO Roundtable, Tessya Federico, director of healthcare partnerships at EliseAI, discussed the transformative potential of conversational AI for healthcare call centers.

Forbes contributors publish independent expert analyses and insights. Geri Stengel writes about the success factors of women entrepreneurs. Shanel Fiends, founder and CEO at MD Ally at a U.S. Mayor’s ...

Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...

The InovaCare initiative features several elements, including enhancing connections with patients, generating a positive patient experience, and creating care pathways for clinical conditions. Inova ...