"Personalized" by Mark Abraham and David Edelman is a crucial read for CMOs and all other C-suite leaders aiming to integrate AI into their customer experience, as well as CDAOs and CIOs who want to ...

STUTTGART, Germany & LAS VEGAS--(BUSINESS WIRE)--At CES 2024, Mercedes-Benz is pushing forward with an exciting range of digital advancements set to transform the customer experience – both in-car and ...

Standing out among the competition to secure a sale often comes down to the details. Driven by mainstream shopping habits and the rise of e-commerce giants like Amazon, consumers have come to expect ...

TROY, Mich.--(BUSINESS WIRE)--As expectations for the wealth management client experience continue to evolve from being more transaction- and product-driven to a more bespoke engagement, digital apps ...

As e-commerce competition intensifies and personalized shopping experiences reign supreme, businesses of all sizes are under increasing pressure to keep customers with short attention spans and ...

As businesses customize their offerings using data, customers are becoming more concerned about the management and security of their personal information. Personalization enhances customer engagement, ...

New copilot templates help retailers build personalized shopping experiences and support store operations. Industry-specific retail data solutions in Microsoft Fabric help retailers unlock insights ...

Amazon is reported to be working on introducing a new revamped Alexa Plus, a subscription service designed to elevate its AI-powered voice assistant. This innovative offering aims to deliver users a ...

TROY, Mich.: 21 Nov. 2024 — As expectations for the wealth management client experience continue to evolve from being more transaction- and product-driven to a more bespoke engagement, digital apps ...

A visitor at the Frye Museum in Seattle (photo by Joe Wolf/Flickr) What you experience when you visit an art museum these days is likely very different from what your parents did when they were your ...

Sports wagering is currently legal or poised to go legal in about 29 states across the U.S. Maine and Florida represent the two most recent states to permit sports betting. The growth of sports ...

New modalities give members access to reformer-style Pilates at home, combining adaptive resistance, expert-led workouts, and longevity benefits in the most versatile fitness platform. Starting next ...