The Social Security Administration is ending a decades-long service that allowed people to apply for benefits over the phone — a move that, by the agency’s own estimate, would force millions of ...

Under a deadline imposed by Elon Musk’s DOGE, new applicants for social security benefits would have been forced to visit offices such as this one or go through an online portal instead of doing so ...

The Social Security Administration (SSA) has announced a transformative update to its procedures, focusing on expanding access to benefits for vulnerable populations. By removing the requirement for ...

The Social Security Administration walked back plans to reduce over-the-phone services, providing clarity to recipients on Wednesday about who has to verify their identity in person. The move comes ...

Applying for Social Security by phone can involve long wait times. If your account is flagged as a possible fraud risk, you may not be able to complete your application over the phone. Having all the ...

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

There are several important decisions to make about your Social Security benefits. You decide how many years you work and which jobs you work at. You also choose when you sign up. All these choices ...