That’s why we always ask about the service you receive when we do our annual Readers’ Choice surveys about laptops, desktops, phones, and tablets. It could come in the form of tech support ...

I've been writing about computers, the internet, and technology professionally for over 30 years, more than half of that time with PCMag. I run several special projects including the Readers ...

So, to ensure everyone receives the best technical support and customer service, we've devised a guide showing all the ...

My modem stop working. I called tech support Sunday morning. They said technician don't work on Sunday so I had to wait until monday. My appointment was between 4:00pm -6:00pm because I work so ...

Your parents ring you up and they've got a problem: their iPhone isn't working. It "wont load pictures", they say. Or maybe ...