The FBI’s warning could not be clearer: “Legitimate customer, security, or tech support companies will not initiate ...

I've been writing about computers, the internet, and technology professionally for over 30 years, more than half of that time with PCMag. I run several special projects including the Readers ...

My modem stop working. I called tech support Sunday morning. They said technician don't work on Sunday so I had to wait until monday. My appointment was between 4:00pm -6:00pm because I work so ...

That’s why we always ask about the service you receive when we do our annual Readers’ Choice surveys about laptops, desktops, phones, and tablets. It could come in the form of tech support ...