How many times have you called a company and the agent who answers sounds robotic? Chances are that the agent is reading off a call script. You are unlikely to get quality service from that agent or ...

A potential new patient calls and is interested in scheduling an appointment. This patient, who has heard great things about your practice, is finally ready to straighten her teeth, and wants to know ...

The organized team activities had come and gone. The mandatory minicamp had recently concluded. The calendar finally hit July, giving way to one of the only quiet times on the NFL schedule. Like most ...