Earlier this year, Microsoft began rolling out the biggest changes in two decades to its Premier customer support program. A few months into that rollout, industry watchers at Gartner are warning that ...

Chinese Premier Li Keqiang has pledged "full support" for Hong Kong's embattled chief executive and says Beijing is convinced the city will "maintain long-term prosperity and stability." Hostesses, ...

Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work You'd expect customer support and CRM vendor Zendesk to use its ...

WEI partners with Zscaler to combine engineering expertise with Zero Trust innovation to help enterprises secure users, ...