Quality management should be a holistic approach. Process, product, and people are the three key elements of a company’s quality system and all of them need to be focused on for an overall ...

Imai, Ken-ichi, Ikujiro Nonaka, and Hirotaka Takeuchi. "Managing the New Product Development Process: How Japanese Companies Learn and Unlearn." In The Uneasy Alliance: Managing the ...

That decision-making process is a task software engineer Johnny Ray Austin has found himself increasingly drawn to as his career has progressed. Austin is the senior director of product management at ...