Co-Design participants in inquiryHub (iHub) are committed to a collaborative design process. Stakeholders learn together as we improve the ways we create and implement curriculum and instruction.

Program design is a collaborative process with the goal in establishing a comprehensive overview of a program's values. CDIL works closely with each academic unit to determine the guidelines, ...

Avtex Director of CX Solutions Kate Kompelien explores the core elements of the most successful Voice of the Customer programs. It has become increasingly more challenging to craft a customer ...

A successful customer experience program involves seven intricately-linked steps. The first step is program design. Designing a successful customer experience (CX) program requires constant iteration ...

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. Leadership development professionals face an uphill battle: ...