OpenAI says it wants to implement ideas from the public about how to ensure its future AI models “align to the values of humanity.” To that end, the AI startup is forming a new Collective Alignment ...

The European Union has signalled a plan to expand access to its high performance computing (HPC) supercomputers by letting startups use the resource to train AI models. However there’s a catch: ...

AI is not failing because the models are weak. AI is failing because organizations are. CX teams keep buying tools, launching pilots and layering chatbot strategies on top of legacy operational debt ...