By: Png Han Yong Good manners never go out of style. When we interact with others in person, it is often easier to watch our words and body language to avoid conveying the wrong impression to the ...

In days gone by, office workers will have been taught the meticulous art of writing a letter: where to place the address, how to introduce yourself, and maybe most crucially how to end and sign off ...

Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family member, email is one of the main ways we communicate. That means that in ...

There’s no avoiding email. Akin to a coffee shop on every city corner or endless fast food joints along highways rest stops, emails are everywhere. They clutter our inboxes, electronically scream at ...

These days, email often supplements or even replaces traditional print business letters, internal memos and cover letters. Although email lends itself to informality, you need to maintain a ...

One recent Adobe survey of more than 1000 white-collar workers revealed that we spend an average of four hours per day checking work-related emails. In the name of efficiency, it’s tempting to dash ...

Dharmesh Mehta, senior director of Outlook.com, has already been extremely helpful with our inboxes. He’s taught us how to manage an unruly inbox, and about the different kinds of email personalities.