A rule by the Federal Communications Commission to require internet service providers to provide in-depth labels detailing broadband speeds and hidden fees went into effect Wednesday. The rule is the ...

The Federal Communications Commission gave Starlink and T-Mobile emergency authority to provide satellite-to-phone coverage in areas hit by Hurricane Helene. “SpaceX and T-Mobile have been given ...

Internet service providers are now required by the FCC to provide consumers with a "nutrition label" with all fees and other plan info detailed. Credit: FCC It's been 34 years since the Nutrition ...

Obtaining a dog can be hard, with costs ranging between $15,000 and $50,000. For Robert Gaylog, his service dog, Callie, is crucial to navigating public spaces and maintaining his health. He suffered ...

Low-income Spectrum customers in New York must receive discounted broadband service for the next four years as part of a settlement recently reached between the communications company and the state.

A service dog is a veteran’s best friend. These highly trained animals help those who served their country re-enter civilian life by being trusted companions. They can sense something before it ...

Cincinnati Metro says services are still planning to operate this weekend as an impactful winter weather system makes its way ...

In addition to reopening many Taxpayer Assistance Centers and providing pop-up style service to taxpayers and tax professionals in rural areas, the IRS has been opening some TACs on Saturday to help ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Bad customer experiences could cost organizations throughout ...

For many, the sight of a bare shelf in a refrigerator or cupboard means jumping in the car for a quick run to the grocery store. But some do not have that option. Lack of transportation and food ...