"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. A new announcement Nov. 5 from Microsoft suggests that the ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Following the Dec. 1 launch of Dynamics CRM, Microsoft is previewing some of the new capabilities the company has planned for the customer relationship management software and cloud services suite.