Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

All savvy businesses have a multi-channel communication system, but phones are still as crucial as it has always been. Thus, startups to medium-sized companies invest in small business phone systems ...

We list the best cloud phone systems, to make it simple and easy for businesses to manage their call services through cloud software. Even better, when software is cloud-based rather than tied to a ...

Why make a change when what you have seems to work? Six or seven years ago, that was the question Joni Leuthardt asked herself as she considered the phone system at Alexandria Technical and Community ...

As more and more states phase out traditional telephone systems, we look at why you should or shouldn’t be replacing yours with a cloud-based phone system A cloud-based phone system is a phone system ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

In today’s business world, communication is everything. Your customers need to reach you, and you need to be able to contact your employees. So if your phone system goes down, it can seriously impact ...