In recent years, many have beaten the drum about the findings that rigorous curriculum can improve student outcomes—with gains that sometimes outpace those of other popular education reforms. But much ...

In a Google SEO office-hours hangout Google’s John Mueller offered a broader definition of what content quality really means. His definition expands on what it means to have quality content and can ...

Allegion SVP and chief information and digital officer, responsible for IT and security, data and analytics, and digital programs globally. Quality is a broad term; one that is hard to define. Despite ...

"How we define quality healthcare is the very foundation of everything else we do in planning and delivering healthcare services," says Dr. David Zygun, acting chief executive officer of Health ...

Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...