CHEYENNE -- W. Edwards Deming was a quality control guru who revolutionized the Japanese auto industry after World War II and later used his same management model for the U.S. auto industry. He was ...

As the last few months have progressed and my relationship with Chuck Holland has grown, we have enjoyed exchanging experiences at the Y-12 plant over the years. I well remember Chuck in staff ...

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place. — Dr. W. Edwards Deming’s third point for ...

The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...