Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...

Survey work is a series of complex processes. At the outset, there is sample and questionnaire design, as well as field training. During the data collection stage, there is monitoring and remedial ...

It can be tough to manage data manually, and doing so can sometimes lead to errors or inefficiencies. Spreadsheets can get overly complex, and data quality can suffer. This has become a large enough ...

Cisco Systems, Inc. is an American-based multi-national digital communications technology conglomerate corporation, famous for developing and manufacturing networking hardware, software, ...

Workflow automation, media processing, and video quality monitoring broadcast technology firm Telestream has brought to market ARGUS, its next generation centralized video monitoring management ...

The global market for power quality instruments (PQI) is projected to grow from $39.5 billion in 2024 to $59.4 billion by 2031, with a compound annual growth rate (CAGR) of 6% Stricter regulatory ...

Telestream, a global leader in workflow automation, media processing, and video quality monitoring, today announced ARGUS, its next generation centralized video monitoring management platform. Part of ...

Development and operations (DevOps) is the merger of practices, tools and cultural philosophies that increases the ability of an enterprise to deliver applications and services more frequently while ...