Load balancing and queueing theory constitute fundamental pillars in the analysis and optimisation of complex service systems. These disciplines merge mathematical modelling and algorithmic strategies ...

Queueing theory provides the mathematical framework to analyse and optimise systems where congestion and waiting times are inherent, while optimal pricing strategies focus on designing cost structures ...

Ever since Google announced that access to its then-new email application Gmail would be invite-only at first, startup founders have been angling to reproduce that same kind of fervor for their own ...

The purpose of the course is to present some of the classical results in queueing theory, mainly in the analysis of single-server queues and Markovian (reversible) stochastic networks. Another goal is ...