Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

Shift from reactive maintenance to a proactive approach that uses data to anticipate breakdowns, reducing emergency repairs and improving efficiency. Integrate telematics and maintenance systems to ...

Tackling the data center operational and sustainability challenge with digital twin technology.

Businesses no longer wait for problems to grow unmanageable. Instead, they focus on preventing issues before they arise. Reactive IT management often results in downtime, lost productivity, and ...

Generative AI laid the foundation. Models like GPT and DALL·E have sparked a major shift in how computers create text, images, and videos that feel almost human. Fueled by massive datasets, these ...

We talk a lot about patient safety in the health care field, and for good reason. The real-world consequences of getting it wrong can be devastating for patients and their families. For me, patient ...

Turn complexity into clarity with a guide built for modern planning.

In 2025, safety management is no longer just about compliance—it’s about creating a culture where risks are anticipated and mitigated before incidents occur. Many organizations still operate within a ...

Please provide your email address to receive an email when new articles are posted on . Suicide affects virtually all demographics in the United States. Patients, clinicians, immediate family, health ...

Nowadays, the financial services industry faces a variety of obstacles, from compliance pressures to complex operational challenges. According to a recent survey, 25% of financial services ...