Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Best Buy Co. Inc.'s Geek Squad is launching a service that will allow its "agents" to fix computer problems via a Web-based remote service, rather than a home visit. The Geek Squad said Wednesday that ...

iDrive’s RemotePC not only offers excellent remote control of your desktop (even of Android devices!), it can also leverage the company’s online storage service (extra) for backup. Fast and ...

Even casual users can find Distant Desktop helpful. It brings a sense of ease and convenience to your computing, making it a breeze to assist family members with technical issues. You can connect to ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

UB's Remote Desktop service is retiring March 23, 2026. Please use UBVPN instead. Access your (powered-on) work computer from home to use its programs and files ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...