Topher, an avid Mac user for the past 15 years, has been a contributing author to MacFixIt since the spring of 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs ...

Remote Server Administration Tools (RSAT) are meant for the system and IT administrators. They allow admins to set and manage roles as well as the features that are installed on a Windows Server ...

Leveraging the Internet for seamless connectivity regardless of location, even if the system administrator is away from the server room, can be a valuable—and yes, billable—service for ...

We’re not yet living in a Star Trek universe with teleporters to beam us from place to place instantly, but virtual network computing (VNC) and remote access might be the next best thing. Want to ...

Windows and private VPN companies are trying their best to work on known errors and their resolutions. However, at times the VPN functionality can give trouble in ...

Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. Using ...

Microsoft says this month's Patch Tuesday cumulative updates fix a known issue that causes Windows servers to disrupt Remote Desktop connections in enterprise networks after installing the July ...

One of the hardest parts of helping your family members manage their smartphones is when you have to do it remotely from a PC or Android device. Of course, sitting down and taking their devices in ...