Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

We've been reviewing remote access software for more than 15 years, so we can help you pick the best solution for your needs. Here, we examine software for individuals and small businesses, since ...

Hackers have used a two-year-old vulnerability in a software package used by remote IT support firms to gain a foothold on vulnerable networks and deploy the GandCrab ransomware on those companies' ...

iDrive’s RemotePC not only offers excellent remote control of your desktop (even of Android devices!), it can also leverage the company’s online storage service (extra) for backup. Fast and ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

Information Technology (IT) revolves around computer hardware, software, and the networks that connect them, and most organizations would crumble without functioning, robust IT. IT support is vital to ...

Information Technology (IT): Computers, software and the networks that connect them - most businesses and organizations would crumble without functioning IT. IT support is vital to the efficient ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

The inherent challenge of a fully-remote team—especially one who wasn't used to remote work prior to the pandemic—is that many of them may have limited or no technical expertise. This means IT teams ...

The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...