Remote IT jobs have surged in popularity, offering professionals flexible, location-independent work while meeting growing tech support demands. Technical support work from home equips candidates with ...

Being away from your computer doesn't mean you can't use it. The top remote access software we've tested allows you to control your own machine or someone else's from afar.

Geeks on Site is the ultimate solution to keep remote workers productive, no matter the challenge. With their 24/7 tech support, their certified technicians are available to offer assistance remotely ...

Remote work has grown rapidly over the past decade, fueled by technological adoption and global shifts in how companies operate.

Looking for remote jobs that will allow you to travel the world or work from home? FlexJobs lists the 10 best companies for ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Remote and hybrid work environments come with a myriad of benefits for both employers and employees. Employees enjoy the flexibility that comes with working from home, and many employers have found ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

We’re just two weeks away from Thanksgiving, when Americans across the country will be traveling to spend time with family. And if you’re the technically minded one of your family (you are reading a ...

Remote support company iYogi was caught using scare tactics to sell its services to naive customers. Can it win back our trust? As someone who’s been in this business since mammals were still the new ...