Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

Oracle is planning to retire its MetaLink support portal in favor of its successor, My Oracle Support, and some customers are not happy about it. Their reasons range from a distaste for new ...

Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The Java landscape—including key players and users—is experiencing a significant shift.

Oracle’s planned takeover of Siebel Systems has sparked fears among the latter's customers that support will be dropped, that maintenance costs will increase and that they will be forced to adopt ...