When it’s time to take the car in for repairs, you typically have three options to choose from: dealerships, independent repair shops, and chains. According to the results of our latest car repair ...

When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

When customers come to you with repair needs, they can be frustrated due to dealing with a defective or problematic issue of some sort. Regardless of whether you repair washing machines or automobiles ...