Recently, US companies are experiencing a surging wave of consumer class action lawsuits alleging businesses and their software providers are violating state anti-wiretapping statutes and invading ...

The data privacy world is experiencing some déjà vu. "Session replay" software, widely used by website owners to track how users move around and interact with their website, has been behind a rise in ...

RALEIGH – So just how might changes or updates or additions or your software affect users and customers? Rather than an angry or supportive email or messaging – or a blast of social – response ...

The trend of class action cases alleging wiretap statute violations against website operators for the use of session replay software to collect information of website users, as our privacy team ...

The suit, filed in the Southern District of California, alleges the popular pizza chain uses “session replay” software that allows the company to view and replay a customer’s visit to its website. The ...

A growing number of websites visited by millions of consumers daily are employing something called “session replay software” that allows the company to record everything the user does on the site.

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