Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I am continuing my ongoing coverage of ...

How quickly do you respond to incoming customer questions? As fast as you should? What about social media responses? Or online customer complaints? When it comes to answering complaints on social ...

The service industry has a wide spectrum of jobs, which involve providing some type of service to customers or clients. These jobs are often found in the restaurant, retail and hospitality industries.

The original genius of email was that the sender could launch her missive at a time convenient for her. The recipient could read it at a time convenient for him. Both parties could compose their ...

What does response time mean? The response time of a screen is the average time it takes for a pixel to change from one color to another. In an ideal world, a pixel would change color the instant it ...

LG is rolling out a pair of new "Nano IPS" monitors with G-Sync support (more on this in a moment), but what really makes these displays interesting is the response time—just 1ms (gray-to-gray). At ...

This story originally published on July 29, 2003. It is being republished as part of the commemoration of USA TODAY's 40th anniversary on Sept. 15, 2022. LOS ANGELES -- When baggage handler Andrew ...