Many consumers who shop online prefer to return items to brick-and-mortar stores rather than mail them back. In a new study, researchers assessed a new practice called return partnership, in which ...

Let’s get back to the discussion of the definition of a customer: Are we talking about the customer as a business or the customer as a person? If the customer is a business, then it is likely that the ...

If goods are exchanged, the Requester creates and submits a new requisition for the replacement goods. The original invoice for the returned goods and any invoices for replacement goods must be paid ...

British online fast-fashion and cosmetic retailer Asos plc says it will start charging U.K. non-subscription shoppers who frequently return large amounts of goods a fee of £3.95 ($5.19) to send items ...

If you’ve ever heard of return pallets for sale and have wondered how to buy them, you’re not alone. Many “overstock” or “liquidation” centers are popping up around the United States, but how do they ...