It happens from time to time that you might buy something and decide you want to return it. If it’s an unused item and you have the receipt, this usually isn’t an issue, but one thing you need to keep ...

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Consumers returned nearly $900 billion worth of merchandise in 2024. Return fraud is on the rise and retailers are using ...

Let's face it. Temu can be addictive. There are all those super-cheap bargain-basement items, with deals that seem too good to pass up. You click the button, give up your payment details, and a ...

Online fashion retailer Asos recently introduced additional fees for customers who return lots of items, marking a ...

Poshmark has partnered with Loop Returns for a new program that will allow shoppers to sell unwanted items that they can’t return to the original merchant, extending the life of these products and ...

Sometimes, you can’t tell whether a customer is trying to trick you or just making an honest mistake. This woman was working the customer service counter at a UK retail chemist in the 1990s. A man ...

Major retailers quietly resell customer returns at steep discounts — Many returned items are barely used, but stores would ...