COLUMBUS, Ohio--(BUSINESS WIRE)--Loop, the leading return management platform for ecommerce brands, released the findings of its most recent consumer survey on return policy abuse and fraud. The data ...

The holiday shopping rush is over, which means the return rush will soon follow. But before you head back to the store, check the fine print. Many major retailers are adjusting their return policies, ...

Membership warehouses remain a phenomenon more than 40 years after Costco and Sam's Club both launched in 1983. Each grew and thrived on separate sides of the country, Costco in Seattle and Sam's Club ...

NEW YORK--(BUSINESS WIRE)--Riskified (NYSE:RSKD), a leader in ecommerce fraud and risk intelligence, today published its “Returns, refunds & exchanges: Global insights and policy playbook 2024,” a ...

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Some retailers have cracked down on the timeframe customers can return in-store purchases on major appliances, like refrigerators, dishwashers and washers and dryers. Major retailers like Walmart and ...

The last thing you want after buying or receiving a gift is not being able to return what you really don't need. That's why it's important to check a retailer's return policy before you make that ...

Buying a mattress online is easy — especially when there's a plethora of Black Friday sales tempting you — but even if you're confident in your decision, there's still a chance your new bed won't be ...

A viral video of a Costco customer returning a couch purchased over two years ago sparked online discussion about the wholesale retailer’s return policy and whether customers are abusing it. A woman ...

Despite tight budgets and wariness about the economy, U.S. consumers have come through for retailers in 2023, and that has continued into the all-important fourth quarter. Even with some holiday ...

As of November, thousands of REI members may no longer have access to one of the retailer’s best perks: a 365-day return window. In fact, they won’t be able to make any returns at all. The company ...