There are many things I wish I knew when starting out with my small customer support team at RingCentral, but in the end, we figured it out. I’m going to share some critical lessons I learned along ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Theta Lake, Inc., fresh from the news of being included as a vendor in the new Gartner market category of Digital Communication Governance (DCG) and also ...

RingCentral announced a bouillabaisse of new and upcoming AI enhancements to its platform. The proverbial 'stew' derives its flavour primarily from contact centre capabilities but also blends in sales ...