For decades patrons would see the same few menu items on a hotel room service menu. Perhaps a burger, BLT, or club sandwich for dinner, or a stack of pancakes in the morning. Room service dining has ...

Enjoying breakfast in bed at New York City’s largest hotel will soon require you to head to the lobby for grab-n-go items, as traditional room service comes to an end. This summer, the 2,000-room New ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion about the absurd state of the hospitality industry after receiving a “horrific” room service meal delivered in ...

Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above Central ...

While hotel staff certainly want to make their guests feel at home at their property, some have maybe taken that sentiment a bit too seriously with particularly odd room service requests, now being ...