Consumers today are demanding. As the customer satisfaction bar gets raised higher and higher, it becomes harder and harder for companies to meet their expectations. Continuous innovation around the ...

SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

SAP has rebranded its Hybris division as SAP Customer Experience in a revamp of its product portfolio. Customer Experience incorporates SAP Hybris, Callidus Cloud, Gigya and Coresystems in a single ...

NTT DATA will offer packaged value-add services based on cloud solutions from SAP LONDON--(BUSINESS WIRE)--NTT DATA, a global digital business and technology services leader, today announces it has ...