FILE - The board members of German software company SAP stand behind the company logo at its headquarters in Walldorf near Heidelberg, southwestern Germany, July 31, 2008. SAP has agreed to buy WalkMe ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. In a world where ...

Vendors like to talk about customer success. Fine by me, but I'm going to press the issue. As I see it, the circumstances for true customer success require vocal/active user groups. This is an area ...

SAP has been strengthening its partnerships with Microsoft and IBM while competing against Microsoft in the small-to-midsize business (SMB) applications market and advancing in the middleware software ...

It's started. Speculation around whether SAP ex-CEO Leo Apotheker jumped or was pushed, a trawl through past failures, an implied writing off of SAP because its strategy seems muddled and as for SaaS?