I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

Florham Park, NJ — August 12, 2008 — Trisys Inc., an industry leader in call accounting and call recording solutions, today announced REPLAY VoIP, a software-only, SIP-based solution for recording ...

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...

Emmanuel Proulx is a SIP (Session Initiation Protocol) developer who has written an excellent tutorial on the signaling protocol that is widely used in VoIP to initiate communications sessions between ...

Series of software enhancements adds additional value to existing products — Standard PCI form factor telephony boards become TDM/IP gateway systems CeBIT, Hanover, Germany. March 15, 2007– Dialogic ...

Voice-over-IP (VoIP) networking comprises many components and network managers might find themselves treading on new and fragile ground as they investigate VoIP projects. This white paper provides an ...

Invoca, a provider of cloud-based inbound call marketing technology, announced the capability for enterprise brands using Session Initiated Protocol (SIP) telephony applications to integrate with ...

ContactPoint, creators of LogMyCalls, a call tracking and call monitoring software solution, and SIP Print, a global call recording and VoIP solutions provider, today announced a broad technology and ...